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We
all know about "Vicious
Circles". Teams are in a "Virtuous
Circle" in which actions trigger effects in a
cycle that returns to and reinforces the original action. We
can trace a virtuous or vicious circle from anywhere on the loop.
Let us arbitrarily start at "Training."
Training
for Lean
Manufacturing teams should cover many areas.
Among these are Statistical Process Control, Root Cause Analysis,
Team Building, and job skills. As a result of training and
application, teams and individuals are more competent. They
work better together in many ways.
-
Destructive,
emotional conflict evolves to constructive discussion and
rational problem solving.
-
Decisions
get made quickly and with consensus
-
Meetings
become timely and produce results.
-
People
help one another.
-
The
work gets done.
Competence
engenders pride for both teams and individuals: Pride in their work,
skills, and accomplishments.
Pride
and competence bring high
performance: the "Can Do"
and "Will Do". |

High
performance leads to more training as management sees the
benefits. Teams work within their groups to cross-train and assist
one another. This renewed training results in higher competence and
the Virtuous circle repeats and reinforces.
This
virtuous circle is one of the most powerful motivators for the human
race. It is, for example, the thing that keeps
military units together in the worst of battle.
Perceptive
managers recognize and utilize this effect as part of their Lean
Manufacturing Strategy. |