Facilitating A Process Mapping Team

The Facilitator's Role

While mapping is useful for individual thinking, it is most effective in a group setting. In a group, the facilitator is key.

Facilitators guide events, question conventional wisdom and keep the discussion on track. The team provides detailed process knowledge.

Facilitators need not have experience with the process under study. Indeed, lack of experience is an asset; it forces questions that others take for granted. However, facilitators do need experience with group mapping.

Much More on Facilitating

Facilitating The Present State Map
Facilitating Future State Mapping

More on Process Mapping

The How-To of Process Mapping
Facilitating A Mapping Team
Process Mapping Example
Information Flow Example
Future State Process

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