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The company illustrated above had seven regional factories. They had organized into divisions and each division served a different end-customer group. The plant's product lines, however, did not correspond to the marketing divisions. Each plant served more than one division. The divisions were, effectively, the plant's customers.

The charts show operating margin as a function of focus. On the left, focus is gauged by the number of divisions served. On the right, focus is measured by the number of product lines at a particular plant.

By either measure, increased focus correlates to increased profitability.

One major product was common to all plants, "Product X". The margins for Product X do not decline as steeply with decreasing focus as the overall margins, but they still follow the same pattern.

The conclusion: adding low-volume products to a high volume factory will lower the high-volume product margins.

Adapted from: Hayes, Robert H., & Wheelwright, Steven C., Restoring Our Competitive Edge, Wiley, 1984

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